Twittering Libraries, by Lindy Brown, an MLIS student at Florida State University. She contact 90 libraries with a questionnaire. the wiki is interesting and has sections like What's init for Libraries? Prominent uses in Libraries ; mini case studies of libraries ;Pros and cons of using it ; tools that can extend Twitter ; list of Libraries using Twitter plus a bibliography.
http://lis5313.ci.fsu.edu/wiki/index.php/Twittering_Libraries
The academe is people and people are complicated
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To fully understand the intricacies of your institution’s internal
politics, you’d need a graduate level course on the subject.
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